I just wanted to take a moment of your time to express my most sincere appreciation and gratitude on how everyone has treated me with my very extensive dental treatment. As you all would know when I first entered the clinic my mouth as a whole was in a very rough condition. As well, the undeniable patience that was shown to me by everyone as I'd had a bad experience somewhere else (many years ago) and being an x-athlete my teeth were also damaged from my love of sports.

Through the wisdom of Dr.Ratra and his very talented associates I have know been given the most cherished opportunity to once again smile and be able to visually reflect the inner confidence that has always been one of my trademarks.

There is a Latin phrase that sums up quite nicely what I am trying to express: Primum non nocere. First, do no harm. This is the way I feel about my experience at Dr.Ratra's clinic and his very fine associates.

With as much appreciation and gratitude to everyone involved in this wonderful transformation for me,

Rick Park
-Patient

Before the freezing completely wears off and I start hating you, I wanted to take the time to write you this email to say a large THANK YOU. I was at your office today (9/2/2010), for 3 wisdom teeth extractions (12:15 appointment, Jason Oberholzer). I was apprehensive at first about the whole thing, the nitrous oxide, 3 teeth being pulled, and just not knowing what was going to happen. To make matters worse, to avoid the possibility of developing a dry socket I quit smoking this morning. So not only was I stressed about this whole event, but I couldn't even have a nice smoke to calm myself down.

So back to my point, the procedure itself was completely painless and there was very little discomfort. The laughing gas worked extremely well, at first I didn't feel anything, but as the dose increased I became light headed. My body felt like it weighed a ton and it was like my body was sinking into the chair but my head was floating above it all. I only felt a little pinch from

2 of the injections I needed to numb me up, but the gas made it so I didn't even care. After that the whole thing went so quick, I only felt 1 tooth being pulled out of the socket. It wasn't painful, there was quite a bit of pressure, but I could feel it sliding out of the socket. When it was all over I looked at the teeth that you pulled out and indeed one of them had quite a curved root. I imagine that was the one I felt.

So for all the people out there saying that wisdom teeth extraction is a painful and terrible process, I have to interject. My process was nearly painless, extremely relaxing and there was a minimum amount of discomfort.

You did an amazing job and took the extra time to make sure that I was alright with everything that was going on, plus made the additional effort to make me feel relaxed and comfortable. If anyone in Mississauga is in need of a great dentist, I would strongly urge them to  give you a call. They won't soon regret it.

Thanks again for everything, see you again in a couple of weeks.

Jason Oberholzer
-Patient

This also gives me the unexpected opportunity to commend you for your professionalism, expertise, years of practice, and unquestionable knowledge in a number of dentistry disciplines. You have so aptly demonstrated to me each time how your recommended procedures are a result of well-founded, logical, intelligent and educated thought processes; the "easiest way resolution" has never been an option. Despite your high professional achievements, however, comes your down-to-earth demeanor in relating to your patients. You make the time to ensure that I understood, in layman's terms, the procedural options available and their ramifications.

Lastly, let me thank your staff being pleasant, courteous, equally competent and very accommodating.

I would not have second thoughts in referring your office to anyone looking for a proven practice. Good luck and all the best to you and your staff!

Oscar Almanzor
-Just one of your truly satisfied patients

Leandro Dumlao
- Patient